FAQS

Product

What kinds of product do you have？

We have different styles of hanging closet organizers, storage bins, handwoven baskets, and hangers.

How do I search products?

There are 2 ways you can search for products, navigate through the website to search by category. The second way is to type in a keyword to search through our search box.

Order&Payment

How to purchase an item on Zenstorage?

To purchase an item on StorageWorks:

  1. Find an item you want to purchase on storageworks.us.
  2. Choose the options you want for that item, if applicable.
  3. Click Add to cart.
  4. Take any of these optional steps:
  • The default quantity is 1, modify the quantity if you need to buy more and click UPDATE CART.
  • Add a note to the seller.
  • Shipping, taxes, and discounts calculated at checkout.
  1. Click CHECK OUT.
  • If you’re signed in to your StorageWorks account, confirm your shipping address and payment details.
  • If you’re checking out as a guest, fill in your Contact information, shipping and payment details. Tick Keep me up to date on news and exclusive offers and Save this information for next time. There are benefits to creating a StorageWorks account before buying.
  • If you have Gift card or discount code, enter to apply before paid.
  1. Review your order to check that your information and order are correct.
  2. Click Continue to shipping.
  3. Click Continue to payment.

If you have any questions about an item or order, feel free to Message Us or via Email.

Shipping

Do you ship all over the US?

We currently do not ship outside the U.S. We do not ship to P.O. boxes or APO/FPO addresses. We do not ship to Alaska, Hawaii & Puerto Rico.

Return&Refund

What itema are returnable?

Within 30 days of order date

In original condition: resell-able

Unused or undamaged

In the original packaging